Returns Policy

Last updated June 2026

We handle returns personally. Every request is reviewed on an individual basis.

How Returns Are Evaluated

Returns are evaluated on a need-based, case-by-case basis. There is no guaranteed return window — please contact us to discuss your situation.

Item Condition

Items must be unworn, unwashed, and have their original tags attached to be considered for a return.

Shipping

Customers are responsible for return shipping costs unless the item is defective.

Initiating a Return

To initiate a return, contact arteragroupllc@gmail.com.

Final Decision

ARTERA GROUP LLC reserves the final decision on all return requests.